This website and the IA Hub text-message program are operated by Geoffrey C. Albach, doing business as Apex Damage Appraisals (apexdamageappraisals.com). Phone: 434-665-6059 · Email: geoff@apexdamageappraisals.com · Lynchburg, VA.
We collect your name, mobile number, claim/file number, inspection photos you send, and message content needed to handle the assignment. If you contact us through this website, we also receive the details you enter in the form (such as email, vehicle, and message).
Texts are sent through our messaging provider only to deliver your claim messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Message frequency varies, up to 5 messages per claim. Message and data rates may apply. Texts are about your open claim only: photo links, reminders, and status, not advertising. Reply STOP at any time to opt out, HELP for help.
Some pages on this site offer a live chat service provided by tawk.to. If you use it, tawk.to may process your chat messages and basic device information (such as browser type, approximate location, and the page you are on) so we can reply to you.
We keep claim records as required for insurance work, then delete or archive per file retention. Photos you upload through an inspection link are stored on that claim for the carrier/client and the assigned appraiser. Do not upload unrelated personal photos.
Call 434-665-6059 or email geoff@apexdamageappraisals.com. The IA Hub version of this policy is at ia-hub.app/legal.