Guide · Virginia vehicle owners

The Appraisal Clause Umpire Process, Step by Step

Under a typical auto policy appraisal clause, you and your insurer each choose an appraiser, and if the two appraisers can't agree on the amount of loss, they submit their differences to an umpire. A decision agreed to by any two of the three usually sets the amount.

Read your own policy first

The appraisal clause is part of your policy contract, so the exact wording controls. Look for who can demand appraisal, deadlines, how the umpire is chosen, and who pays which costs. Policies differ, so treat this page as a general outline.

Step 1: Demand appraisal in writing

Either side typically can demand appraisal when you agree a loss is covered but disagree on the amount. Our appraisal form creates a written demand letter you can review and sign.

Step 2: Each side names an appraiser

You choose your own independent appraiser, and the insurer chooses theirs. The two appraisers inspect, compare estimates and try to agree.

Step 3: Selecting an umpire

If the appraisers can't agree, they usually select a neutral umpire. Many policies say a court can appoint one if the appraisers can't agree on who it should be.

Step 4: The award

The umpire reviews only the items in dispute. An agreement by any two of the three typically sets the amount of loss. Appraisal usually decides the amount, not whether the claim is covered.

Costs

Policies commonly say each side pays its own appraiser and shares the umpire's cost. Check your policy for the exact terms.

Three sides to every claim. I've worked all of them. Geoffrey C. Albach has spent 33 years in the industry as an independent appraiser, a former insurance staff adjuster, and a collision repair operations director.

By Geoffrey C. Albach, independent auto damage appraiser · About Geoff

Related guides: Virginia's appraisal clause · Total Loss: How Actual Cash Value (ACV) Is Determined · Do I Need an Independent Appraiser? · All guides

Areas we serve: Lynchburg · Roanoke · Charlottesville · All areas

FAQ

Straight answers

What does an umpire do in an auto appraisal?

Under a typical clause, the umpire resolves the items the two appraisers can't agree on.

Who picks the umpire?

Usually the two appraisers. Many policies let a court appoint one if they can't agree.

Does appraisal decide coverage?

Usually not. It typically decides the amount of loss, not whether the claim is covered.

Is the decision binding?

Policies often say an agreement by two of the three sets the amount. Ask a Virginia attorney about your policy's wording.

General information, not legal advice. Talk to a Virginia attorney about your specific claim.

Questions about your claim?

Call or text Geoff at 434-665-6059. Lynchburg, VA.

Call GeoffText Geoff